Refund policy

Returns & Refund Policy

Return Period

We offer a 28-day return period from the date of delivery. If you are not satisfied with your purchase for any reason, you are welcome to return it within this timeframe — no questions asked.

Please note that returns received after the 28-day period has elapsed may be declined at our discretion, so we encourage you to act promptly.

How to Return Your Order

A Return Form has been included inside your parcel. To process your return, please complete this form in full and include it with your item when sending it back to us.

It is essential that the form is filled out completely and accurately. Incomplete forms can lead to difficulties identifying your order, which may cause delays or complications in processing your return. We want to make this as smooth as possible for you, so please take a moment to ensure all sections are filled in correctly before dispatching your parcel.

We recommend obtaining proof of postage, as we cannot be held responsible for returns lost in transit.

Refunds

Once your return has been received and inspected, we will process your refund to your original payment method. Please allow a few business days for the amount to appear, depending on your bank or payment provider.

Important Reminders

• Returns must be initiated and dispatched within 28 days of delivery.
• Please use the Return Form provided inside your parcel — returns without a completed form may be delayed or rejected.
• Returns arriving outside of the 28-day window may be refused.

If you have any questions, please do not hesitate to get in touch with our team.